Your front office, running 24/7. Without another hire.

We close the gaps between a customer reaching out and a job getting booked. That means answering calls and chats 24/7, following up until someone replies, keeping every lead on one board, and asking for the review when the job's done. Your team keeps working, and nothing slips.

Growing local service companies: home services, trades, cleaning and other service shops where the office and the crews are stretched thin. Solo owners and small shops getting started fit here too, and Starter is built for them.

On Summit, yes: it picks up the call and talks, and it answers texts too. Signal includes an AI Chat Widget that answers chats on your website only; add the AI Voice Receptionist to have it answer your phone calls as well. It isn't a voicemail box, and when a caller needs a real person it hands off to you with the full history.

They get answered. A missed call at 9pm gets a text back in seconds, the AI booking bot can answer common questions and hold a slot on your real calendar, and anything urgent gets flagged for you instead of sitting in voicemail until morning.

It works alongside your front desk. It covers overflow, after-hours calls and the follow-up that gets dropped on busy days, then hands off to your team with the full history.

No. Monthly plans are month to month, cancel anytime, after the one-time build & launch fee. Annual plans are paid in full up front and are non-refundable. If you cancel during the year, we'll keep your service running until the end of the year you paid for. There's no long-term contract: your plan simply doesn't renew if you don't want it to.

Your domain and the photos you give us are always yours. The website runs on our platform, which is why hosting, software, updates and support are included in your monthly plan and there's no long-term contract. If you cancel, the website stays with Signal Work Group.

Your website goes live in 3 to 5 business days, depending on how quickly we get your details and approvals. Your AI receptionist is usually answering calls about 2 weeks after that. Texting features like missed-call text-back, review requests and reminders switch on as soon as the phone carriers approve your business. That's a required registration we handle for you, and it can take a few weeks. We build everything around your calendar, services, and prices, so nothing has to be reconfigured after launch.

Every plan includes a local business phone number, and all your texts and callbacks come from that one number, so customers always see the same number. Want to keep the number your customers already know? In most cases we can text-enable it for you, with a little extra setup time. Conversations stay in one shared inbox you and your crew can both see.

Google Calendar and Outlook sync both directions, so blocking off a Friday removes those slots from your booking page automatically. Calls, web forms, web chat, and Facebook messages all feed into the same lead board.

We're based in Brunswick, Georgia and work across Glynn County and the Golden Isles — St. Simons Island, Sea Island, Jekyll Island, and nearby areas. Because setup happens remotely, we also work with businesses anywhere in the United States.